Justin Long

What is your job title, and what does that position entail?

Visiting strategic OEM customers regardless of location and providing solutions for life science instrumentation and customer facing machines like Kiosks. I also work on our company’s strategic brand and marketing initiatives.

How long have you worked at Olympus, where did you come from? A little history of how you got involved with Olympus?

I have been in the automation industry for 21 years. My first job was with Microscan Systems a manufacturer of fixed position barcode and vision systems. After 10 years at Microscan I left to start Pacific iD, which became a nationally recognized solutions partner for RFID, Machine Vision and OEM barcode equipment. Olympus Controls acquired Pacific iD in 2013 and I have been happily working here ever since (5 years).

What do you like best about working at Olympus?

It’s a bit cliché, but I really like the people that I work with and the common drive to do right by the customer. I also like our ability to design and create unique solutions for customers or specific vertical markets.

Describe some of your hobbies – what do you like to do outside of work?

Outside of work I like spending time with my family. My teenage kids are my hobby! For fun, I enjoy live music any chance I can.

What are some key lessons you have taken from your career thus far?

I have learned many lessons over my career. Listening is a completely undervalued skill. You can find a lot of common ground, just by listening. Also leading by example is important. Set the bar – and a great surrounding team will be hard to compete with. Every role on that team provides a critical piece to your success!

What is one thing your customers might find surprising about you?

I am the proud son of a German immigrant that moved to the U.S. in her mid 20’s and became a citizen at 30. At a young age, when my dad would leave for work that was the last English I would hear for the rest of the day. Let’s just say German was my easiest A in high school.